GDPR Compliance | R54Media

GDPR Compliance

Effective Date: January 1, 2025

R54Media (“we,” “us,” “our”) is deeply committed to protecting personal information and maintaining full transparency about how we collect, use, and safeguard data — especially for individuals located in the European Union (EU).

This page outlines how we comply with the General Data Protection Regulation (GDPR) and how EU residents may exercise their rights.

Although R54Media is based in the Raleigh area and operates primarily across the United States, we welcome international users and adhere to GDPR requirements for EU data subjects.

1. Our Commitment to GDPR

R54Media fully supports GDPR principles of:

Transparency
Data protection
User control
Security
Purpose limitation
Accuracy
Storage limitation

We will never sell or share your personal data — under any circumstances.

2. What Personal Data We Collect

We collect only what is necessary to provide our services and improve user experience.

Personal data may include:

Name
Email address
Phone number
Business information
IP address
Device/browser details
Project or service inquiries

We do not collect sensitive personal data unless explicitly required and consented to.

3. Lawful Basis for Processing Personal Data

Under GDPR, we must have a lawful basis to process your data. R54Media processes data using one or more of the following legal grounds:

Consent — You directly provide consent (e.g., filling out a contact form).
Contractual necessity — Data processing is required to fulfill service agreements.
Legitimate interests — To operate, secure, and improve our website and services.
Legal obligation — When required to comply with applicable law.

4. How We Use Personal Data

Personal data is used solely for business-related purposes, including:

Responding to service inquiries
Providing digital marketing, SEO, or lead generation services
Improving website performance
Sending service updates (only if opted-in)
Maintaining internal business records

We do not sell, rent, trade, or share your information for marketing or advertising.

5. Data Sharing & Third-Party Processors

We only share personal data with trusted third-party processors necessary for business operations, such as:

Web hosting providers
Email delivery services
Analytics platforms (e.g., Google Analytics)
Payment processors

All third-party processors follow GDPR-compliant data handling standards.

No personal data is ever sold or shared beyond what is required for operations.

6. International Data Transfers

Because R54Media is based in the United States (Raleigh area), personal data may be transferred outside the EU. When this occurs, we use legally recognized safeguards such as:

Standard Contractual Clauses (SCCs)
GDPR-compliant sub-processors
Data minimization & limited retention

We take all steps reasonably necessary to ensure your information remains protected.

7. How Long We Store Personal Data

We retain data only for as long as necessary to:

Provide services
Maintain legal and accounting records
Improve marketing performance

You may request deletion at any time (see “Right to Erasure”).

8. Your GDPR Rights

If you are located in the EU, you have the following rights:

8.1. Right to Access

You may request a copy of your personal data.

8.2. Right to Rectification

You may request correction of inaccurate information.

8.3. Right to Erasure (“Right to Be Forgotten”)

You may request deletion of your personal data at any time.

8.4. Right to Restrict Processing

You may request limitations on how your data is used.

8.5. Right to Data Portability

You may request your data in a structured, machine-readable format.

8.6. Right to Object

You may object to processing based on legitimate interest.

8.7. Right to Withdraw Consent

You may withdraw consent at any time without affecting prior lawful processing.

To exercise your rights, email us at:
support@r54media.com

9. Cookies & Tracking Technologies (GDPR-Compliant)

Our website uses cookies for:

Functionality
Analytics
Performance
Security

EU visitors may disable cookies or change preferences through their browser or device settings.

10. Automated Decision-Making & AI Disclosures

R54Media may use AI-assisted systems for:

Chatbots
Customer support automation
Content assistance
Internal workflow automation

No automated system makes final decisions regarding your rights, services, or accounts.

11. Security Measures

We take every reasonable step to protect personal data through:

Encryption (SSL/TLS)
Firewall protection
Secure servers
Access restrictions
Data minimization

12. Data Protection Officer (DPO)

R54Media has appointed a Data Protection Officer to ensure GDPR compliance.

Email: support@r54media.com
Attention: Data Protection Officer
Location: Raleigh Area, NC — Serving Nationwide

13. Changes to This GDPR Policy

We may update this page as laws or operations evolve. The “Effective Date” at the top reflects the most recent update.

14. Contact Us

For GDPR questions, concerns, or requests:

Email: support@r54media.com
Phone: (xxx) xxx-xxxx
Address: Raleigh Area, NC — Serving the Entire United States